Client Reviews

At SRS, we work hard to provide you with the best quality workmanship and customer experience anywhere. We love it when our customers take a moment to send us valuable feedback, or post a review online for others to see.

From 55 reviews
Josephine Adrito
Josephine Adrito
If you're looking for a roofing company I would highly recommend Storm Restoration Services. Dan and Julie from the PR department were amazing from beginning to end with all the details and paperwork helping me choose a roof. I was so … read more
via Google
Michael Parks
Michael Parks
Josh was great to work with and everyone did a great job of keeping you informed during the process. Really liking our new roof.
via Google
S M
S M
They did a really good job with my roof and finished it in one day. My salesman Josh was very helpful and answered all my questions and went through the paperwork with me twice. He also stayed while I called the insurance company to … read more
via Google
simon stolbach
simon stolbach
I worked with Josh from start to finish on my roof replacement. Incredibly professional and knowledgeable, he answered all my questions and made my family feel comfortable with the process. He was continuously updating me on my status and … read more
via Google
Adrienne Love
Adrienne Love
Josh was my representative and is very knowledgeable and professional. It is a definite asset to your company. I would definitely recommend him.
via Google
Karl Balys
Karl Balys
Storm Restoration Services is a first rate company to work with. The quality of their work and the professionalism of their staff is impressive. A special shout out to Josh Bravo who was the person I worked with from the start to the end. … read more
via Google
Chris Ralston
Chris Ralston
Throughout the entire process in working with Chris Lawless (PM/Sales) and Julie B (office contact) , Storm Restoration Services was highly knowledgeable and professional. Working with Chris was a pleasure starting from our initial site … read more
Response from business owner
Thank you so much for your review Chris and Julie are just two of the team of almost 20 people working behind the scenes and out on the job to make sure that all of our homeowners get the same experience thank you for recommending us remember we have a $100 referral spiff if the roofs get approved make sure Chris submits that for you
via Google
Elenita Austria
Elenita Austria
They are very accomodating especially their sales guy Josh Bravo. He makes sure everything will run smoothly from top to the end. He makes sure whatever the homeowner needs or inquire be answered.
via Google
Avery Brauss
Avery Brauss
Roof was just finished they did a great job. Eduardo and team were very easy to work with and very professional. Would recommend.
Response from business owner
Thank you for your review Eduardo is our top account manager and is the most successful at getting families a new roof through insurance for the cost of their deductible. He also has given out more referral spiffs to his homeowners for referring friends and family who get approved for new roofs. So if you recommend friends or family and they get approved for a new roof it's $100 referral spiff for you too! For each one!
via Google
Brian Combs
Brian Combs
This company was amazing. Chris Lawless was impeccable and was very knowledgeable about the process. He made sure that everything was transparent and made sure that we knew where everything was in the process. He answered my many, many … read more
Response from business owner
Thank you very much for your review Chris is definitely a valued employee and consistently gives excellent service don't forget if you recommend a friend family member or even a stranger and they get a roof approved through insurance we will give you $100
via Google
Natalie Rodriguez
Natalie Rodriguez
Eduardo and the entire staff were professional, knowledgeable and always friendly! Absolutely recommend them 100%!!
Response from business owner
Thank you so much for your recommendation and your review! Please recommend us to your friends and Neighbors as we give our customers a $100 check for every friend or Neighbour or even stranger for that matter that you recommend that gets approved for a new roof
via Google
howard entel
howard entel
SRS was awesome to deal with from Start to Finish. We had a few hiccups and was professionally handled! Eduardo and Nora are top notch. Great company to have do your new roof!
Response from business owner
Thank you for your review. As you can imagine dealing with insurance companies, and even just installing new roofs, is a complicated process. Our goal is to provide the best customer service possible. Although we are not perfect the measure of a company is how we perform when things don't go perfectly. So glad you're happy with us please recommend us to friends and family.
via Google
lisa waddell
lisa waddell
If you are in need of storm/wind damage roof repair, STORM RESTORATION SERVICES OF PALM HARBOR is the company to call ! I had problems with my roof, solar panels, and interior ceilings and Chris Lawless and Nora Berishaj held my hand and … read more
Response from business owner
Thank you for your review. What a great job you've done of describing the service that we provide. Chris and Nora did exactly what we strive to do with each and every customer, go above and beyond and exceed expectations!
via Google
Marinell Rucker
Marinell Rucker
I feel blessed that Josh was able to get our roof done by our insurance company due to storm damage.He was very attentive to our needsVery professional and friendlyWe recommend you use Storm Resteration Services.Josh thank you again for… read more
Response from business owner
Thank you for your review. Josh is a valued member of our team and is very successful in helping homeowners get a new roof through insurance. He can easily identify damage caused by storms that will usually be approved through Insurance because he knows the insurance adjusters he's dealing with. If you recommend your neighbors use us to install their new roof, we have $100 spiff for you for each one approved through insurance.
via Google
Luis Arencibia
Luis Arencibia
(Translated by Google) I am very happy for the attention that Josh Bravo has given me, I am more than grateful to this company for everything they have done for me and my wife. Josh helped me through the process in a clear and professional … read more
Response from business owner
Gracias por tu reseña. Josh es uno de nuestros gerentes de cuentas con mejor desempeño que ayuda a las familias a obtener un nuevo techo a través del seguro. Por favor, recomiéndenos a sus vecinos, si lo aprueban, le pagaremos una tarifa de referencia de $ 100. por cada techo homologado mediante seguro.
via Google
Delfina Rodriguez
Delfina Rodriguez
I worked with Josh Bravo. He was very professional and had attention to every detail of roof installation.
Response from business owner
Thank you for your review. Please recommend us to your friends and neighbors we have a $100 referral spiff to our customers
via Google
Silk B
Silk B
I sustained roof damage due to high winds. SRS had recently installed a new roof across the street, which looked beautiful. I checked w those neighbors and they were extremely satisfied w the quality of the work, their roof completed in … read more
Response from business owner
Thank you for your review, Julie is an incredible asset and the best part is every single customer gets the same level of service directly from her. Yes we do have English speaking experienced Roofing supervisors like Matt on every job, we feel it makes a homeowner more confident in the service that we provide as there is a roofing expert on every job.
via Google
Krysia Fontana
Krysia Fontana
I recently just had s roof install by Storm Restoration, kudos to the entire team. A huge shout out to Nora for everything. Especially for helping me deal with my homeowners she was amazing. I could not have done it without her!
Response from business owner
Thank you for your review. Nora works tirelessly for each and every one of our homeowners to help them get a new roof for the cost of their deductible through insurance. Thank you for taking the time to recognize her hard work.
via Google
andre hayes
andre hayes
I was very impressed with the service we received from this company, the workers worked quietly and left the the house clean. .josh and Julie kept communications open and answered any questions I had. I would use this company again. Thank … read more
via Google
Bruce Faison
Bruce Faison
We had SRS inspect and replace our roof in Sept. 2020. What a great company to work with. Their representative Bon was on point with every step involved with our insurance company and with the process of installing the new roof. He was an … read more
via Google
A Google User
A Google User
I used Storm Restoration Srvcs to replace my roof after I had some storm damage. The roof was older and they were very helpful in navigating my insurance and how to get The work done in a timely manner. Julie at the office was beyond … read more
via Google
A Google User
A Google User
Great Team, They did a very professional job. Highly recommend!
via Google
A Google User
A Google User
We want to thank Brad and SRS Roofing for his quick response to our roofing issue. Brad was on time, friendly, professional, and honest about our roof. Thank you, Brad for giving us peace of mind with our new home!
Response from business owner
Thank you for leaving your review and letting us know what a great job Brad is doing we will be here for you in the future and for your friends and family we have a $100 referral spiff if you recommend someone and they get their roof approved we pay you $100!
via Google
A Google User
A Google User
Did a great job on our roof and helped us deal with nightmare insurance.
Response from business owner
Thank you we will be here for your friends and family too!
via Google
A Google User
A Google User
What a great team! From the start with Josh Bravo, our sales guy, to the end with our field supervisor, Zach Johnson, everything went very easily and smoothly. Josh was on top of things and guided up through the process with ease. The … read more
Response from business owner
Thank you so much for your review! We really appreciate you letting other people know about the experience they will have when they deal with us. Please recommend us to your friends and neighbors we have a $100 referral bonus we give to our homeowners when they're referrals roofs get approved!
via Google
A Google User
A Google User
I have used SRS to replace my roof. I mainly worked with Chris Lawless who inspected my roof for damage and helped me throughout the entire process. This company worked my homeowner’s insurance which helped where i only had to pay the … read more
Response from business owner
Thank you for your review. We pride our selves on doing whatever it takes to provide the best service possible!
via Google
A Google User
A Google User
Great job all around. Anthony, Eduardo and team were easy to work and the quality is high. Many thanks.
Response from business owner
Thank you we appreciate your trust and just know that we are here for you if you need us in the future! Please recommend us to your friends family neighbors and co-workers and we will gladly pay you a $100 referral fee for every roof approved
via Google
A Google User
A Google User
I have been very pleased with my experience with SRS. They did a great job working with my insurance company on the roof claim. Also, when a minor leak came up months later, they quickly got Jason out there for a repair. He was very … read more
Response from business owner
Thank you for your review. Jason is an excellent representative of our commitment to our customer's complete satisfaction. Thank you for your business and your trust!
via Google
A Google User
A Google User
I work in the construction industry and am very picky and careful as to who I hire to work on my home. SRS provided great service to us. They have great knowledge of how insurance claims work and helped guide us through the process. In the … read more
Response from business owner
Thank you we appreciate the five star review and your patience with us in addressing your issues the measure of a company is not when things go perfectly but when additional work is needed and the response time and customer service. It's our commitment to you that we will maintain this level of service for anyone who you might recommend. By the way we have a referral spiff if you recommend someone and they get approved for a new roof you get $100!
via Google
A Google User
A Google User
Very great company to work with! Love the details and the effort they give to their clients, I would definitely recommend them!
Response from business owner
Thank you so much we are happy you are happy
via Google
Josephine Galante Ardito
Josephine Galante Ardito
I would definitely recommend Storm Restoration Services. I am happy with my new roof. The crew was very professional from beginning to end and the clean up was impeccable, I did not find one nail anywhere!!
via Facebook
A Google User
A Google User
Storm Restorations Services is an excellent company . Chris Lawless walked me through the process quickly and easily. He is very knowledgeable and professional. He is always available if I had any questions before, during and after the … read more
Response from business owner
Thank you so much for your review. And thank you for putting Chris's name in the review, he does a great job and often times people will give generic reviews now everyone will know Chris Lawless does excellent work.
via Google
A Google User
A Google User
Andrew was spot on. He returned all of my calls promptly and professional. That said, Jason is the Man aka leak whisper. He did an amazing job. Thanks again to these to outstanding young men.
Response from business owner
Thank you we work hard to do a great job and are so thankful you took the time to give us a review!
via Google
Borinquen C
Borinquen C
The service was prompt and was able to fix the problem in no time!! For sure would recommend your company without hesitation!!
Jim H
Jim H
Just wanted to say how professional Julie and Jason were on doing there jobs in a way that made the customer happy and at the same time got the job done,like Jason getting the skylights installed today to complete the job.
John Dowdell
John Dowdell
An excellent company that completes projects well and at a fair price. I would definitely recommend them for your roofing project. Edwardo L., Ken W., & Sal F. were very professional and a pleasure to work with.
via Facebook
A Google User
A Google User
Amazing company. I called about a leak in our roof and they sent Jason out the next day. Jason was very knowledgeable and able to identify the problem immediately!! Honest company and truly cared about the customers! I would recommend them … read more
via Google
A Google User
A Google User
I recently had a new roof installed by SRS and needed a small leak repaired. After calling, Jason responded within 1 day to quickly inspect, diagnose the source of leak, and repair it. He did a great job representing the company!! Keep up … read more
Response from business owner
Thank you for your review! People want to know that if a problem arises a company responds quickly. Nobody is perfect but the measure of a company is how we respond when a problem occurs. Rest assured we are here for you if you ever need us again.
via Google
A Google User
A Google User
They are absolutely amazing!!!Quality Roof with a piece of mind to back it up.The ladies in the office are great ! They will work with you to get it done. Thank you Storm Restorations
via Google
A Google User
A Google User
Did a great job on the roof and with helping me deal with my insurance company
via Google
A Google User
A Google User
Nora was so very helpful and was the person I usually spoke with most of the time on the phone. She always return my calls immediately and got answers to the questions that I had. It was a pleasure working with this company because they did… read more
via Google
A Google User
A Google User
Fully satisfied with all aspects of my roof replacement with SRS Team. All commitments honored including timing of job, any necessary followup, etc. Removed old roof and installed new same day including rigorous cleanup effort. With … read more
via Google
Diane W
Diane W
Very happy with my roof installation. Number one reason I chose this company was the courtesy and knowledge of their account manager Dan Joeckel. He was exceptionally helpful throughout the entire process. Always upfront and honest. I never… read more
A Google User
A Google User
I had my doubts. 100% satisfied and would highly recommend. Took less than a day and a half to install the new roof. Great quality and workmanship.
via Google
Andrews
Andrews
Well pleased with Roof. Very courteous personnel. Always followed up on everything to make sure customer is satisfied. Need more companies like yours. Thanks.
A Google User
A Google User
Excellent job done on my roof, fast and great quality.
via Google
Jeff Dentry
Jeff Dentry
SRS is a tremendous company and not just for their friendly staff and high quality work. We were in a very difficult position. I am out of work on disability and we have only 1 income coming into the house. Our roof was very close to 20 … read more
via Facebook
A Google User
A Google User
SRS is a tremendous company and not just for their friendly staff and high quality work. We were in a very difficult position. I am out of work on disability and we have only 1 income coming into the house. Our roof was very close to 20 … read more
Response from business owner
We feel privileged and proud to be there for you and your family! Happy Thanksgiving and we wish your family a lifetime of worry free security with your new roof, backed up by a manufacturer's warranty of course! 🙂
via Google
Shirley Jones
Shirley Jones
Storm Restoration Services just finished the roof on our hundred plus year old home. It was a very old roof with a lot of wood damage. Supervisor Ken and his team were amazing! They were here from sun up to sun down working so hard and … read more
via Facebook
Brittany A. Ray
Brittany A. Ray
SRS is truly passionate about installing quality roofing over your head, while providing exceptional customer service. They offer a free inspection and a special referral bonus program! Also, their website and social medias are very … read more
via Facebook
Eric Benke
Eric Benke
Excellent communication throughout the process. They litterally handeled everything with my insurance company. The roofers were on time as promised and cleaned up very well after. All in all it was a great experience and a beautiful new … read more
via Facebook
A Google User
A Google User
Top Quality and Professional Service contractor. This is why I recommend them. I have a 3360 square foot home in the West Linden Estates, Spring Hill. It is 2 stories tall with a very large roof foot print. The insurance company did not … read more
Response from business owner
Thank you Robert, your detailed review will help others to understand the process and our deep dedication to providing the best experience possible in dealing with an insurance claim and getting a new roof. We are truly grateful you took the time to post this review and ask that you please recommend us to your friends and family we have an awesome referral program with a $100 gift card reward for every person you recommend that gets a new roof through insurance
via Google
A Google User
A Google User
Storm Restoration Services is such a Godsend! I had been pricing a new roof and we did have some leaks but no missing shingles and we had been patching it for years. Chris was very honest and said because we had patched it, he felt we had … read more
Response from business owner
Thank you Jennifer,There is an entire team of people here at Storm Restoration Services that work hard to help our customers through the insurance claims process. Our experience and knowledge of the rules and regulations and laws and ordinances that govern claims help us to get homeowner's better settlements than they might on their own. We're grateful that we were able to help you through this process. Your house looks fantastic!
via Google
A Google User
A Google User
We had tornado damage on the roof and the SRS team was very fast acting, courteous and aggressive with the insurance company that just "wanted to patch". Their work was done quickly and safely which was especially important to my family … read more
Response from business owner
Thank you Natalie for the review. We replace roofs and repair homes but really we are all about providing the best experience a homeowner can hope to have while going through an insurance claim. The roof is on and the job is done, but we are still here if you need us!
via Google
A Google User
A Google User
I give Storm Restoration "high marks" for their work re-roofing our home and garage...…competent, professional and thorough.....the plus was the professionalism of James their Project Manager, I would endorse and recommend them highly.
Response from business owner
Hi John thank you for your review We strive to make our customers happy and have to tell you we're a little disappointed we didn't earn that fifth Star it was a comfort when you explained to us that no one gets a fifth Star until you've had a chance to live with a roof for a while. Rest assured we're here when you need us and time truly will tell.
via Google